Birthday Party Terms & Conditions

Zero Gravity Cheerleading Birthday Party Terms and Conditions

1. Booking and Payment:

  • Full payment and a $50 refundable cleaning bond are required to confirm your booking.
  • Bookings within 2 weeks are non-transferable to other available dates.

2. Cancelation and Refunds:

  • Cancellations more than 2 weeks before your party will incur a $50 cancellation fee.
  • Cancellations within 2 weeks of your booking are non-refundable.

3. Arrival & Departure:

  • You may arrive no earlier than 15 minutes before your party start time for setup.
  • All guests must vacate the premises within 15 minutes of your scheduled finish time.
  • Extra time in the facility will be charged at $25 per 15 minutes.

4. Supervision & Safety:

  • A minimum of one responsible adult must be present in the gym at all times to supervise children.
  • Party hosts are responsible for all children attending the party and ensuring appropriate behaviour and safety.
  • A staff member will be present during your party to help manage the schedule and ensure the space is used appropriately.
  • Children must wear sports-appropriate clothing, have hair tied up, and no jewellery. Grip socks are encouraged.
  • Should an injury occur, it is essential that staff are notified immediately.

5. Facility Use:

  • All party guests must remove shoes before entering the gym floor.
  • No food or drink is allowed in the gym area — food must stay in the designated party/waiting room.
  • No face paint, confetti, or glitter bombs are permitted.
  • You are welcome to bring your own decorations and food. Please take all rubbish and belongings with you when you leave.

6. Damage & Cleaning:

  • The space must be left clean and tidy, including:
    • Vacuuming carpet area in waiting room.
    • Wiping down kitchen benches, tables and chairs.
    • Returning furniture to its original place.
    • Removing any food residue from the carpet.
    • Taking all rubbish with you — rubbish must be removed from the facility and disposed of off-site.
  • Any damage to equipment or the facility will be charged to the booking party.
  • Decorations must not be attached to the walls or ceiling. Please use the designated banner hanger provided for any signage or decorations.
  • The $50 bond will be refunded within 5 business days if the space is left clean and undamaged.

7. Additional Guests:

  • Bookings include up to 15 children.
  • Parties with 16–25 children must purchase the “Extra Numbers” add-on in advance (+$50).
  • Parties may not exceed 25 children.
  • If you have booked the larger party package to accommodate extra numbers, but fewer participants attend on the day, the difference in cost will not be refunded.
  • The number of children at the party refers to all children participating in play on our equipment, from crawling age upwards.

8. Zero Tolerance Policy:

  • We have a strict no-alcohol and no-smoking policy on site.
  • Any unsafe, disrespectful, or inappropriate behaviour will result in immediate termination of the party, with no refund issued.